Here's the situation.  My husband (that would be Tommie) and I share banking accounts.  Our credit cards have expired and the new ones have been sent to the Post Office.  In my name.  Since I'm not seeing anything accept tax forms and financial statements at the moment,  there was just no way for me to pick them up.  In all reality the credit card account is Tommie's - while I mostly use the cheque account.

So, I give him a certified copy of my ID (can't give him the original as it's lost and I'm not standing in those day long ques to be helped by an unfriendly, rude government worker)  I also give him my drivers license card.  ID number on there, photo of moi.  Everything.  I also sign a letter giving him permission to pick up my cards.

He sets of to stand in the morning long ques at the Post Office to be helped by and unfriendly, rude Post Office worker.  They are sorry (with no look of being sorry on the face or in the voice) that they can't help us, as they need an original ID document.  OR I can't sent a fax (read COPY) of my ID to a place in Pretoria, with a letter stating that I want my husband to collect my credit cards.  This would be the same letter I gave him to take to the Post Office in the first place.  Then they will authorize the release of my cards.

Now please tell me.  How can a faxed copy of all the stuff we have given them in original be accepted but not the damn original papers?! 

These people do not have two brain cells that can communicate with each other.  The do not see out of the box.  Fuck (sorry dad)  I don't even think they see IN the box.